Good communication underpins all your efforts to boost employee morale, engagement, productivity and satisfaction in the workplace. Get it right and staff will have the information they need to perform their roles efficiently and it will build a positive work environmentGet it wrong and staff will feel misunderstood, disregarded and not listened to.

Remember that ‘communication’ can refer to face-to-face conversations, emails, chat messages, videoconferencing, phone calls, your web and social media presence, as well as non-verbal communication such as eye contact, body language, and tone of voice – so there’s a lot to think about!

Here are some ideas:

(It might seem obvious, but...) Listen!

Provide Feedback

Offer Different Ways of Participating

Be Clear



Promote social connections