Abby (not her real name) is in her mid -20s and has low confidence and anxiety.

At first, she would only attend Springboard with her parents or gran. The Recovery Coaches made sure she and her family were made welcome, and they introduced her to other attendees who talked to her and invited her to take part in activities. Gradually, Abby began attending Springboard alone. She told her Recovery Coach that she was interested in studying French and together they looked for a local college course that offered an evening course. Abby is now planning to go up to the college, on her own, to find out more.

Abby makes a point of telling her friends, family and colleagues about the Springboard to make sure that people are aware of the group and the support and help provided.