We fired off a few question to Giles in between phone calls:

What's your name?

Hello, I'm Giles.

When did you start?

I started volunteering in the Here 4 U service in Jan 2023.

What does a Here 4 U volunteer do?

The role involves talking to people on the phone, who are feeling lonely, isolated and need a friendly ear and someone to listen.

What do you enjoy about the role?

Its a very enjoyable volunteering role - it is always a pleasure and a privilege to listen to people tell you about how life is for them.

What have you learned in the time you have been with Sheffield Mind?

1)That Mind is a very interesting organisation.

2)That old age is going to be as hard as winning a gold medal at the Olympics and needs a similar mindset to navigate! (starting to work on this!).

3)Reminded that phone listening and advice can be a very powerful tool to help people.

Would you Recommend Sheffield Mind for volunteering?

Absolutely, on current evidence.