Sheffield Mind is very pleased to announce that we've been awarded the Mind Quality Mark (MQM). MQM is a robust quality assurance framework which sets out the baseline of best practice and legal compliance in all areas of a local Mind's governance and activities. To achieve the MQM, a local Mind must meet or exceed 24 key standards. 

Local Minds undergo a rigorous assessment which includes a thorough appraisal of organisational policies and procedures as well as a visit from MQM assessors and interviews with trustees, staff, volunteers and people who use services.

MQM is awarded when all standards are fully met. The award provides assurance that local Minds across England and Wales are well-run organisations who meet Mind’s expectations of good practice, and in many cases excel beyond those expectations. It provides assurance that they are healthy, ambitious and strong in providing the highest quality support to people experiencing or at risk of developing mental health problems.

Our CEO, Margaret says:

"I'm delighted  that Sheffield Mind has achieved the Mind Quality Mark 2021-24. This is a significant achievement which reflects a lot of hard work and dedication from staff, volunteers, service users and trustees. The MQM process is rigorous, and a lot of time and energy goes into completing each stage, but we think it's worth it, as it reassures all our stakeholders that we're a professional, caring and responsible local charity".

June 2023