Services Practical and emotional support Listening Line The Listening Line is a phone service for people aged 50+. From Monday 21st September 2020 til December 2020 we will be operating Monday to Friday, 10-4pm. People can call in and speak to a friendly operator who will listen and - where appropriate - give advice about local services which the caller might like to approach for support. The Listening line offers up to 30 minutes on a call, once a week. "Having a weekly chat has made a huge difference to me. If I could buy her a bunch of flowers I would, as she is so caring she has made a real difference to me". (Listening Line caller). Please note: the Listening Line phone number will appear here shortly.