I need help with something other than my mental health, can you help? Expand Our services provide emotional support, for other services please see our signposting pages or visit your areas local support services website. For example if you live in Sheffield you can check out the Sheffield Mental Health Guide, or if you live in Doncaster you can check out Your Life Doncaster.
I’m concerned about my relative/friend/colleague, what can I do? Expand It can be difficult when a friend or relative is struggling with their mental health. Let them know you’re there to help, talk about what they feel would help. Offer practical help such as making a telephone call to access support. Keep yourself, and the person, focused on positive things and day-to-day realities. If they are willing to access services, support them to make and maybe attend appointments or help them search for and identify the support that would be most appropriate for them - eg do they need one-to-one help or might they be willing to attend a group? Encourage them to see their GP so that an assessment can be made of what medical attention might be required. If you are concerned about their safety, or it is an emergency, please refer to our signposting pages.
I need support right now, can you help? Expand We are not a crisis service. Please see our signposting pages for immediate support
How do I join one of your groups? Expand Check our Peer Support Section on the website to see which group you are interested in and how you can join Our groups are free to attend and provide informal peer support to attendees. If you have any questions about our groups feel free to cal the office on 0114 258 4489
I am unable to attend one of my counselling sessions, what do I do? Expand During your first counselling session with your therapist they would have informed you the best way to let them know you are unable for a session. However if you are unsure please contact us. 0114 258 4489 / [email protected]
will-the-mod-know-that-i-am-accessing-your-services? Expand No. Although we have been funded by the Armed Forces Covenant Fund Trust we are independent of the MoD. Your information is kept confidential. Please contact us for queries about how your information will be used. [email protected]
Are Your Services free of charge? Expand Yes. We have been funded by the Armed Forces Covenant Fund Trust to provide support to military families in South Yorkshire. However some cost may occur in our peer support groups. For example you may need to buy materials if you are accessing our Arts & Crafts group. Material costs are kept to a minimum.
what-happens-if-i-refer-myself-for-counselling? Expand One of our team will call you to take some details from you and book you in for an initial discussion with our team. This initial discussion is to get more details about you and your difficulties and make sure counselling is appropriate for you. Following this you will be offered counselling when one of our counsellors has a time slot for you. Following this you will meet with a counsellor every week, normally your counsellor and you would meet in person but for the time being we are conducting sessions over the telephone or on Zoom. Each session lasts 50 minutes. To start we offer 8 counselling sessions, which may be extended dependent on a review at week 8.
I’m struggling with my mental health, can you help? Expand Our service provides a variety of therapies and peer support group to help with your mental health. We provided one to one and group support, please contact the team for further information or check the services page here for further details
Am I eligible for your counselling service? Expand Our service is for Armed Forces families living in South Yorkshire. You need to have family member who is currently serving in the Armed Forces or a family member who has previously served in the Armed Forces. Please contact us to check your eligibility. 0114 258 4489 / [email protected]
How can I refer for KFIM counselling? Expand You can contact Keeping Families in Mind directly on 07900743930 or [email protected] Alternatively you can contact your local Mind in South Yorkshire to refer yourself for counselling. Sheffield Mind – 0114 258 4489 / [email protected] Doncaster Mind – 01302 812190/ [email protected] Rotherham & Barnsley Mind - 01709 919929/ [email protected]
What support does KFIM provide? Expand We provide counselling, peer support groups and mental health training. Please see our services page for more details. we can also advise about other support services and signpost you to local groups.