Our training is suitable for anyone working directly with individuals experiencing mental health difficulties and with organisations who may interact with customers or clients who may present with certain conditions or challenging behaviour.
If you're working with staff in a customer facing/services environment, we can help give them the skills to effectively manage commonly occurring situations and can also look at scenarios very particular to a sector or workplace.
We run introductory courses for individuals and groups who may be interested in improving their knowledge and understanding of mental illness and also run courses that focus on specific conditions.
We also offer bespoke training for organisations and groups, our courses include:
You can download a copy of our training brochure by clicking in the link alongside or you can call Simon Francis on the following number to discuss options 0114 258 4489 ext 168.
We've worked with small, medium and large local organisations and have delivered training across a number of sectors. Clients include:
The University of Sheffield, Sheffield Hallam University , Arcelormittal, Sky, Hive IT, Twinkl, The Catholic Diocese of Hallam, Ben's Centre and Nando's,
We worked closely with the teams to ensure that examples and scenarios used were relevant to the organisation and built in time for a question and answer session so that key concerns could be shared and resolved.
Training can be delivered at your place of work OR in our fully equipped training suite here at the Wellbeing Centre on Sharrow Lane. We can provide a range of resources and guides so you'll have information to refer back to after training is completed.
To make an enquiry about bespoke training for you or your organisation, or for more information about our programme, please contact us on 0114 258 4489 ext 168 or email [email protected]
The feedback that we receive from participants who attend our training is excellent - but don't just take our word for it, see for yourself.
Fantastic thanks so much! Invaluable & will help us with steps towards better supporting our customers mental health. Thank you - feel more confident with first response. Trainer was very helpful, very eager to help and so lovely! Thank You!
Really enjoyed having a trainer who works in the profession rather than just an HR trainer. Great delivery of the session. Should be compulsory for all staff. Very much enjoyed it. Really worthwhile. Will recommend colleagues to attend.
University of Sheffield
*Brilliant trainer thanks Simon*Relaxed, Flexible, Friendly, Open atmosphere*Thoroughly enjoyed it and would like so many more people to experience what I have today
Great and informative - I will be able to feel more confident in conversations. Really happy with the insight into the issues and how to deal with them. Good to discuss with peers. Thank you and would be really good for SKY and Sheffield Mind to continue working together. I would be happy to play a key part.